Privacy Policy

At Jasmin Villas Djerba, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with GDPR (General Data Protection Regulation) and PDPA (Personal Data Protection Act).

By using our website or services, you consent to the practices described in this policy.

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address

• Booking Information: Check-in/check-out dates, number of guests, villa preferences

• Payment Information: Credit card details (processed securely through third-party payment processors)

• Communication Records: Emails, messages, and inquiries you send to us

• Technical Data: IP address, browser type, device information, and cookies

We use your personal data for the following purposes:

• Processing and managing your villa bookings and reservations

• Communicating with you about your stay, including confirmations and updates

• Providing customer support and responding to inquiries

• Sending promotional offers and newsletters (with your consent)

• Improving our website and services

• Complying with legal obligations and preventing fraud

We do not sell or rent your personal information to third parties. We may share your data with:

• Payment processors for secure transaction processing

• Service providers who assist with website hosting, email delivery, and analytics

• Legal authorities when required by law or to protect our rights

All third parties are contractually obligated to protect your data and use it only for specified purposes.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings

• Analyze website traffic and user behavior

• Provide personalized content and advertisements

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

Under GDPR and PDPA, you have the following rights:

• Right to Access: Request a copy of your personal data

• Right to Rectification: Correct inaccurate or incomplete data

• Right to Erasure: Request deletion of your data (subject to legal obligations)

• Right to Restriction: Limit how we process your data

• Right to Data Portability: Receive your data in a structured format

• Right to Object: Opt-out of marketing communications or data processing

• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at jasminvillas.rentals@gmail.com

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transmission

• Secure servers and firewalls

• Regular security audits and updates

• Access controls and employee training

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking records are typically retained for 7 years for accounting and legal purposes.

After the retention period, your data will be securely deleted or anonymized.

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data during international transfers.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The 'Last Updated' date at the top indicates the most recent revision.

We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.